CPI for Enterprise IT

• The Problem
• A Different Approach
• What is CPI Enterprise
• The Process
• The Results Model

"Benchmarking has been a vital tool in our quest to deliver IT services to our business at the optimum cost per business transaction.  The CPI benchmarking results, and the confidential sharing of practices with other participants, have either given us new insights into cost/efficiency improvements or have reinforced and quantified our own perception of where such improvements can be made. We are implementing these improvements with proactive procurement activities and a strong focus on service level management."

Support Group Head
British Energy

The CPI Results Model

Costs per topic as percentage What is IT spending money on and is this typical?  Another Executive Summary Chart helps senior managers to get a rapid appreciation of resource allocation.	Key Costs per user Participants learn from a glance at the CPI Executive Summary Chart how their various topic-level costs per user compare with CPI norms. Results Model tools offer full analysis drill-down and multiple ratios to normalise in order to compare like-for-like.

The Corporate Performance Improvement Forum Ltd. PO Box 246, Berkhamsted, Hertfordshire, HP4 1AS, UK. Registered in England Company No. 06029446 Registered office: Audley House, Northbridge Road, Berkhamsted, Hertfordshire, HP4 1EH, UK. Terms of use & Privacy Statement