CPI for Enterprise IT

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"The Continuous Performance Improvement benchmarking service is a very cost-effective way to quantify improvements, prioritise investment and ascertain best practice."

Head of IT Services & Support
BAA Limited

 

CPI Enterprise brings a different approach to benchmarking:

Benchmarking MeetingThe emphasis of the CPI Enterprise service is on Continuous Performance Improvement with an easily repeatable process requiring minimum effort. 

CPI Enterprise enables the collection and analysis of a common set of metrics, agreed by all participants, that allows direct comparison with equivalent organisations.  It is this comparative methodology that allows CPI Enterprise to step beyond conventional benchmarking. 

Using CPI Enterprise analysis tools, subscribers can quickly identify areas of potential savings and determine actions to improve performance.  These actions can be discussed with other organisations who have displayed better performance in relevant areas.  The process leads to quicker decision-making with reduced risk.

CPI Enterprise was initiated by some of the UK's largest organisations, to deliver the important ongoing comparisons they required if they were to deliver quality IT services within a best practice environment.  The resultant service is simple to operate and subscribers retain ownership of metrics gathering and analysis.