CPI for Enterprise IT

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"The benefit of CPI is that it lets you get under the covers.  It lets you go back to the statistics and start questioning the information."

Service Support Manager
Britannia

The problem with benchmarking

Benchmark CustomerThe IT function in all large organisations is under pressure to demonstrate significant cost reductions, gain measured improvements in service delivery and process efficiencies.  Moreover, they are increasingly required to prove the value of IT to the business.  Benchmarking against other successful organisations and comparing best practice can be a major factor in satisfying these demands. 

Traditional benchmarking is an expensive, resource hungry and inevitably 'one-off' process.  Expensive consultants have to be supplemented by scarce in-house resource.  This makes benchmarking difficult to justify unless guaranteed improvements and cost savings can be gained from the process. 

This traditional approach often fails to offer explanations for poor performance.  The opportunity to debate relevant best practice actions and innovation, with other organisations, is simply not available.  This is because the focus is on consultant-driven processes rather than the comparison of cost and performance measurements as part of good IT governance.  CPI Benchmarking for Enterprise IT addresses all of these issues by making benchmarking user-driven, affordable and results-orientated.

CPI Enterprise delivers high value results at a fraction of the cost you would expect